Warranty

Welcome Home

In guaranteeing our design meets your standard of excellence, we commit to your satisfaction beyond your purchase date. We offer you the peace of mind that comes with knowing that we stand behind our work. Throughout the warranty period, you can expect assistance, advice, and an answer to any question.

Quality Guarantee

Our team is dedicated to ensuring your new home delivers everything we promised. Prior to closing we will walk through the home with each buyer, taking you step-by-step through your home, addressing any concerns, and discussing how to handle some of the common questions that arise when purchasing a new home.

90 Days in Your New Home

We like hearing from our customers, so we ask that you touch base with us periodically during the one-year warranty. We encourage you to reach out to us after 90 days in your new home. It is during this time that you may notice minor adjustments needed to your home. If you notice anything that needs attention, we encourage a follow-up with us to address these items in one mutually convenient visit. Send us an email or give us a call with any concerns and we will be in touch to schedule a visit.

11-Months in Your New Home

We encourage our customers to contact us after having cycled through the heating and cooling seasons, and before the expiration of the one-year warranty. By the time of this 11-month follow up, you will have experienced all four seasons and any of the natural changes to the home will have occurred. Again, we're just a simple call or email away to schedule a visit.

Continued Relationship

Our customers are important to us. It is through an ongoing relationship, that you are reminded of our commitment to your satisfaction. As you grow into your home, you will have peace of mind in knowing that Custom Homes will be there for you.

info@customhomesdevelopement.com